Introduction
Welcome to Reelsman ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information when you install and use our Shopify app ("App").
Information We Collect
Store Data
When you install the App, we automatically gain access to certain information from your Shopify account:
- Store Information: Store name, contact information, and store settings.
- Store Owner Information: Information provided by the store owner, such as name and email address.
How We Use Your Information
We use the collected information to:
- Provide and maintain the App.
- Improve, personalize, and expand our services.
- Communicate with you for customer support, updates, and marketing purposes.
Cookies and Tracking Technologies
While we do not use cookies directly, we utilize third-party services like Microsoft Clarity to track user behavior and improve user experience. These services may use cookies or similar tracking technologies.
Sharing Your Information
We do not share your personal information with third parties. No third parties have access to your data except for services that assist us in operating the App (e.g., Microsoft Clarity), and they are obligated not to disclose or use it for any other purpose.
Data Retention
We retain your personal information indefinitely unless you request its deletion. We store this data securely using encryption, secure servers, and private VPNs to protect your information.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Request correction of any inaccurate or incomplete data.
- Deletion: Request deletion of your personal information.
To exercise these rights, please contact us at hello@reelsman.com.
Security
We implement reasonable security measures, including encryption, secure servers, and private VPNs, to protect your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
Compliance with Laws
We are committed to complying with applicable data protection laws. If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR).
GDPR Compliance
For users in the EEA:
- Legal Basis for Processing: We process your information to fulfill contracts with you and to pursue our legitimate business interests.
- Data Transfer: Your information may be transferred to and processed in countries outside of the EEA. We take appropriate measures to ensure data protection.
- Data Subject Rights: You have the right to object to processing, request data portability, and lodge a complaint with a supervisory authority.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this Privacy Policy and, if the changes are significant, by sending an email notification.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: hello@reelsman.com